Reference

A plain-language glossary.

The IT, Odoo and compliance terms we use, explained without jargon. If something here is unclear, ask us — clear language is part of the job.

Managed services: Ongoing administration of your IT — cloud, servers, email, security and updates — handled proactively for a predictable fee, instead of calling someone only when something breaks.
Odoo: An open-source business-management suite (ERP) covering sales, inventory, accounting, manufacturing, HR and more in one integrated system. Solvetus is an active Odoo partner.
ERP (Enterprise Resource Planning): Software that unifies a company's core operations — finance, stock, sales, production — in a single system, so data isn't scattered across disconnected tools.
Fractional CIO: A senior technology leader (Chief Information Officer) engaged part-time, giving smaller businesses strategic IT direction without the cost of a full-time executive.
Managed hosting: Hosting where the provider also maintains the server, security, backups and updates — not just rents you the space.
SPF, DKIM & DMARC: Three email-authentication standards that prove your messages genuinely come from your domain. Configured correctly, they keep your email out of spam folders and make spoofing harder.
DNS (Domain Name System): The internet's address book: it maps your domain name to the servers that host your website and email. Misconfigured DNS is behind a surprising number of outages.
eIDAS: An EU regulation governing electronic identification and trust services — including legally recognised electronic signatures — across member states.
GDPR: The EU's General Data Protection Regulation: the law governing how personal data is collected, stored and used. Privacy-first design makes compliance the default.
Data sovereignty: Keeping data under the control of, and subject to the laws of, a chosen jurisdiction — for example European-hosted infrastructure rather than US-only cloud.
Fiscal localization: Adapting an ERP's tax, accounting and invoicing rules to a specific country's regulations (for example Portugal, Switzerland or France).
Microsoft 365: Microsoft's cloud productivity suite — Exchange email, SharePoint, Teams and Office apps — administered as a tenant per organisation.
Google Workspace: Google's cloud productivity suite — Gmail, Drive, Docs and Meet — administered per organisation domain.
Business automation: Connecting your tools and replacing repetitive manual steps with reliable, maintainable workflows (for example with N8N), so data moves without copy-paste.
Digital transformation: Modernising how a business runs — its tools, processes and data — to be faster, safer and less manual, ideally without trading away independence.
WooCommerce: The open-source e-commerce plugin for WordPress, used to build online stores you fully own rather than renting a marketplace.